Privacy & Cookies
Last updated: July 18, 2026
This Privacy Policy describes how KayC Events LLC ("KayC Events," "we," "us," or "our") collects, uses, and protects information when you visit kaycevents.com, submit an inquiry, book a consultation, or engage our planning services.
Information you share
When you submit an inquiry, book a consultation, sign a contract, or pay an invoice, we store the details you provide — name, email, phone, event date and type, guest count, budget range, venue, message content, and payment confirmations. If you create a client or vendor portal account, we also store your account credentials, uploaded files (photos, contracts, guest lists, moodboards), and messages exchanged with our team.
How we use it
We use your information to respond to inquiries, deliver planning and coordination services, process payments, send transactional notifications (booking confirmations, contracts, invoices, reminders), coordinate with vendors and venues on your behalf, and improve our services. We do not sell or rent your personal information, and we do not use it for third-party advertising.
Text messages (SMS) & messaging platform
KayC Events sends and receives SMS/MMS through RingCentral, a U.S.-registered business messaging provider, using our verified business number registered under the mobile carriers' A2P 10DLC program. If you provide a mobile number when you submit an inquiry, book a consultation, sign a contract, or opt in from your client portal, you consent to receive service-related text messages from us about your consultation, event, or account — including inquiry replies, booking confirmations, appointment reminders, invoice and payment reminders, contract and document notifications, day-of coordination updates, and vendor/venue logistics.
- Message frequency varies based on your event stage; typically a handful of messages per month, and more frequently in the days around your event.
- Message and data rates may apply from your mobile carrier.
- Reply STOP to any message to opt out; reply HELP for assistance, or contact us at info@kaycevents.com or +1 (866) 635-3222.
- Opting out of SMS will not affect your ability to receive planning services by email or phone, and will not affect emails you have separately opted into.
- We do not share, sell, or transfer your mobile number or the contents of your text messages to third parties or affiliates for their own marketing purposes. Mobile opt-in data and consent records are never shared with third parties. RingCentral processes messages solely as our messaging carrier under its own security and privacy commitments.
- SMS is used for transactional and relationship messages tied to an active inquiry, booking, or engagement. We do not send bulk marketing texts.
Subprocessors we rely on
We use a small set of trusted vendors to run this site and deliver our services. Each processes limited data on our behalf under their own security and privacy commitments:
- Supabase — database, authentication, and file storage.
- Stripe — payment processing (we never see full card numbers).
- Resend — transactional email delivery.
- RingCentral — business phone and SMS/MMS messaging on our verified 10DLC number.
- Zoom — video consultations you book with us.
- QuickBooks Online — accounting and invoicing (limited billing data only).
- Cloudflare — hosting, DNS, and content delivery.
How long we keep it
Inquiries and consultation notes are retained for up to 3 years so we can follow up if you return to us. Signed contracts, invoices, and payment records are retained for at least 7 years to meet tax and legal recordkeeping obligations. Portal files and messages are retained for the duration of your engagement plus 2 years, unless you ask us to delete them sooner. Newsletter subscribers are retained until you unsubscribe.
Your rights
You may request access to the personal information we hold about you, ask us to correct inaccuracies, or request deletion (subject to the recordkeeping periods above). California, Nevada, and EU/UK residents have additional rights under CCPA/CPRA, Nevada SB 220, and the GDPR/UK GDPR, including the right to opt out of any "sale" or "sharing" of personal information — which KayC Events does not do. To exercise any right, email info@kaycevents.com and we will respond within 30 days.
Cookies we use
KayC Events uses cookies and similar storage to keep the site functional (such as remembering your sign-in to the studio) and, when you consent, to gather anonymous usage data that helps us understand which pages are most helpful to couples and partners planning with us.
Your choices
When you first visit, we ask whether you'd like to allow analytics cookies. You can change your mind at any time by clearing site data in your browser. Declining will not affect your ability to browse, contact us, or book a consultation.
Security
Data is stored in access-controlled databases with row-level security, encrypted in transit (TLS) and at rest. Access is limited to authorized team members who need it to deliver your event. No online service can be guaranteed 100% secure; if we ever become aware of a breach that affects your information, we will notify you as required by law.
Children
Our services are directed to adults planning events. We do not knowingly collect personal information from children under 13. Guest lists that include minors are collected from the adult client organizing the event and used only for event logistics.
Changes
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated to active clients by email.
Contact
Questions about privacy? Email info@kaycevents.com.
KayC Events LLC · Las Vegas, Nevada · info@kaycevents.com