We're here to help
Support
Whether you're planning your first inquiry, mid-way through a build, or a partner venue with a question, our small team responds personally — usually within one business day.
Common questions
How do I access my client portal?+
Sign in at the top-right of the site. If you haven't received your invite, email info@kaycevents.com and we'll resend it.
How do I make a payment?+
Invoices are sent by email with a secure Stripe payment link. You can also view and pay from your client portal under Invoices.
Can I reschedule my consultation?+
Yes — reply to your confirmation email or text us. Consultations can be moved with at least 24 hours notice.
How do I stop receiving text or email messages?+
Reply STOP to any text to opt out of SMS. Click the unsubscribe link at the bottom of any marketing email to opt out of newsletters. Transactional messages tied to an active booking are separate.
I'm a vendor or venue partner — where do I sign in?+
Use the same Sign In link at the top of the site with the email we invited. Trouble getting in? Email info@kaycevents.com.
Text messaging & consent
KayC Events uses a business messaging platform (RingCentral) to send and receive SMS from our verified business number. Message frequency varies based on your event stage; message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Opting out of texts will not affect your ability to receive planning services by email or phone.
Full details, including how consent is captured and how we handle your mobile number, are in our Privacy Policy.
KayC Events LLC · Las Vegas, Nevada · info@kaycevents.com